SOLARGROUP knowledge base

How do I contact technical support?

The fastest way to contact technical support of the project is the online chat, which you can see in the bottom right corner of any page in the back office.

You can also contact technical support via:
- Telegram: t.me/SolarGroupSupportBot ,
- Whatsapp: +7 (495) 646-13-59,
- e-mail: [email protected].

Working hours of technical support in English:
Monday to Friday 08:00-22:00 MSK (UTC+3); Sunday 12:00-20:00 (UTC+3).

Requests sent to technical support via email are processed a bit longer than requests via online chats.